Courtesy of Nick and Carmen C.
Thank you so much for all your work to complete our beautiful pool. We are so happy with the result! Fernando was a pleasure to work with and each one of your crew were skilled and hard working professionals. The pool is as beautiful as our vision. Thank you!
I would like to thank you and your team, especially, Michael and Fernando for a job well done! The project went smoothly and everyone was professional and courteous. We are really happy with the outcome and know we will spend many hours enjoying our beautiful outdoor living area.
I can only say good things about the work Bryant and his crew did in installing our outdoor kitchen. It looks fabulous and we are looking forward to enjoying it for a very long time. The work was expertly done with superb attention to detail. The stone looks great and the appliances are perfect. Bryant was quick to address any concerns we had and made sure everything was done right. We couldn’t be happier with the work product and the professionalism that went into the project. I’d be happy to be a reference.
I can’t say enough good things about Custom Outdoors. They came in, gave us an estimate and gave us some good advice about drainage issues. We got on their schedule very quickly and they were most accommodating about working around some other scheduled work we had already planned. Fernando and Laurie were very responsive to all of our questions and concerns.
Thank you for a job well done. After using our new pool, patio, screened porch, and upstairs deck for almost a year, I have to say that we couldn’t be happier. The quality of the work and the positive attitude of all of the company personnel & contractors who worked on the project are to be commended. Everyone did a fine job but I’d like to especially single out Fernando for his terrific attention to detail, wide range of knowledge & experience, and excellent customer service. I’ve recommended the Custom Outdoors brand to several of my friends and acquaintances and I would be happy to work with you again.
I have wanted a pool forever, but my husband did not. It took years to convince him that I could not live without a pool in our backyard. I really appreciate how Kenneth met with me then my husband and then my husband again. Kenneth was such a pro at answering all our many questions and maintaining a calm demeanor with my husband who was not so calm and listening to my ideas about creating a different kind of pool. I loved the fact that Kenneth had some very creative ideas himself.
I could not believe that Kenneth dug the pool in one day using a crew of ten very hard working guys to hand dig because he did not want to tear our iron fence down. I was really impressed by everyone who worked for Kenneth. The job foreman was excellent. The job was complete in a short amount of time with very little hassle. I have not been in the pool, but can’t wait to jump in when the weather gets a little warmer.
Kenneth is an absolute gentleman and a man of his word.
Thank you for sticking with us and creating such a beautiful pool that I will enjoy for many years.
Honestly, Bryant and Bill were a breath of fresh air after going through a re-do of our master bath for 3 months. Bryant was very professional, respectful, and very good at what he does.
Bryant followed through with everything we discussed with no surprises or additional fees. You guys run a very ethical business and my husband and I really appreciate your efforts and the timely completion of our project.
I would be happy to recommend your company to our friends or to speak on your behalf for prospects.
We are very satisfied with both the pool construction and the service during and after the pool was complete. Kenneth and Fernando were very responsive during the construction process and I have been very impressed with the Pool Nanny and service team. Monica and her group have been very responsive to my questions and problems such as when the pool system wasn’t working correctly. I think it is a great model to have the service offering as part of the company so the customer has a relationship with Custom Outdoors from pool design to completion and beyond.
I will gladly refer your company to any friends that ask me about a pool.
The G.T. family is very happy with the project that Custom Outdoors helped us create. We would like to point out some important things that we believe were very important for the success of this project.
While our house was being built, we contacted Kenneth for some advice. He responded promptly without even knowing us or knowing that we would give him the project. He gave us some advice regarding what kind of connections would be important to have, so we asked the builder and we got them.
It was amazing to see Kenneth put in paper what we had in mind for our project.
Laura was a key to the success of this project. When we met her, she was able to perfectly read what we had in our minds regarding colors, spaces, water falls, etc.
Fernando Nava was the person who help materialized our dream to reality. We loved and appreciated the way he took care of every single one of the details so the project in general would look as perfect as possible. There were some issues building the kitchen and the bathroom and when we were not very happy about the outcome, Fernando was always able to fix it. We loved that!!! We also really appreciate that he was always available to us for anything we wanted to ask and that he took care of every concern that we had. This is the first time we built a project like this and had a LOT of questions and concerns.
Monica and Jacob helped us a lot too. Monica gave us a great course about how to take care of the pool. Every time Jacob came he did a good job and he let us learn from him. Sometimes we kept asking the same questions and he answered them every single time.
We have had a couple of issues that needed the company’s attention and Linda was always ahead of us, which made our lives easier. All of them have been resolved.
Those were some of the reasons why we have been recommending the company for different projects, and we will continue doing it
Request a Consultation
Fill out the form below to request your complementary consultation. Call 281-858-9696 if you have any questions.